Bobtail&Fold

GENERAL INFO

Bobtail&Fold is a registered brand and the property of Don Gato Moda S.L., as is the website "bobtailfold.com".

LEGAL ADVISORIES

Below, in compliance with the L.S.S.I. (Information Society and E-Commerce Services Law), we are providing our contact and tax registration information.
To clarify any doubts about the general conditions or any other matters, the following addresses are at your disposal:

Don Gato Moda S.L.
Av. Brasilia 39
28028 Madrid
Company Tax Code (CIF): B-86149846
Email: info@bobtailfold.com

LEGAL TERMS

The terms and conditions (general conditions) regulate the access to and use of each and every page located on the “bobtailfold.com” domain and their respective subdomains and subdirectories.

The website “bobtailfold.com” belongs to Don Gato Moda, S.L., located at Av. Brasilia 39 – 28028 Madrid, which is constituted for an indefinite term by private contract and holds company tax identification number (CIF) B-86149846. Access to the website and use of its contents implies full and unreserved acceptance of the general conditions set forth in the published version at the time the user accesses the website. The latest version of the general conditions can be consulted at any time at the electronic address www.bobtailfold.com.

If the user decides to not accept the conditions in force he must abstain from entering the website and/or using its contents and/or the services available on it. At Don Gato S.L. we guarantee that the handling of information is carried out under secure conditions that prevent its loss, manipulation or unauthorized access to it.

In fulfillment of the conditions of Organic Law 15/1999 of 13 December on the Protection of Information of a Personal Nature (LOPD), we inform you that all of the information you provide to us, by any means, through a purchase order, or a request for a catalogue for a commercial relationship, will be included in a file owned by Don Gato Moda S.L. and for which Don Gato is responsible. The information will be kept in the strictest confidence.

The purpose of soliciting and handling personal information is to manage our commercial relationship with you, manage your requests and/or orders and their payment (client management) and, likewise, carry out functions of information collection and marketing investigation.

Handling the information to collect information or carry out marketing investigation will mean sending you, by the means indicated below, information, advertising and marketing promotions for products and services marketed by Don Gato Moda S.L. We inform you that the data you provide us with will not be transferred under any circumstances. It is understood that you manifestly and clearly give your consent for the use of your information for the purposes set forth in the above paragraph when you send your information over the web page Bobtailfold.com to Don Gato Moda S.L. Advertising and marketing investigation activities may be carried out by any means, including telephone calls, mail, SMS messages, MMS, email and Internet.

The owner of the purchase information must be an adult. If not, the client must send in an express authorization signed by his or her parents or legal guardians.

Unless specifically established otherwise, all of the information requested on the forms and coupons to be found in this catalogue or in other media must be provided. If not all of the information considered necessary is provided, the possibility exists that Don Gato Moda S.L. will not process the request, depending on the case.

We inform you that you may exercise your rights of access, correction, cancellation and opposition to NOT receive any type of advertising, as well as revoking the consent given, by sending a request to this effect via email to the party responsible for the file (info@bobtailfold.com).

LEGAL TERMS

The terms and conditions (general conditions) regulate the access to and use of each and every page located on the “bobtailfold.com” domain and their respective subdomains and subdirectories. The website “bobtailfold.com” belongs to Don Gato Moda, S.L., located at Av. Brasilia 39 – 28028 Madrid, which is constituted for an indefinite term by private contract and holds company tax identification number (CIF) B-86149846. Access to the website and use of its contents implies full and unreserved acceptance of the general conditions set forth in the published version at the time the user accesses the website. The latest version of the general conditions can be consulted at any time at the electronic address www.bobtailfold.com.

Intellectual property of the Web Copyright © 2010, Don Gato Moda, S.L., all rights reserved.

All rights reserved:

1. The intellectual property rights of the www.bobtailfold.com website, its source code, design, navigation structure, databases and the different elements contained in it are the property of Don Gato Moda, S.L., sole owner of the right to use these elements in any form and, in particular, the rights of reproduction, distribution, public communication and transformation.

2. The viewing, printing and partial downloading of the website’s content is authorized exclusively under the following conditions: 1) That it be compatible with the purposes of the www.bobtailfold.com website. 2) That it be done with no commercial intent and exclusively to obtain the information contained for personal and private use. Its use for any commercial purposes or for its distribution, public communication, transformation or decompiling is expressly prohibited. 3) None of the related contents of this website may be modified in any way. 4) No graphic, icon or image available on this website may be used, copied or distributed separately from the text or rest of the images that accompany it.

3. The reproduction, distribution, public communication or transformation of the elements mentioned that would require prior authorization from Don Gato Moda, S.L. is prohibited, in the terms expressed under the laws in force and, in particular, the Penal Code.

The unauthorized use of the information contained in this website, as well as the infringement of the intellectual or industrial property rights of Don Gato Moda, S.L., will result in the liability established by law.

4. Any third party link to this website must be to its home page or initial page.

5. Any discrepancy, claim or lawsuit relating to intellectual or industrial property rights shall be handled in accordance with Spanish law. In the event of a lawsuit, Don Gato Moda, S.L. and the user, who expressly waives any other jurisdiction, will submit to the courts of the city of Madrid (Spain).

Don Gato Moda, S.L.,
Tax ID: B-86149846

SHOPPING GUIDE

HOW TO BUY
PAYMENT
SHIPPING
SHIPPING CHART
RETURNS AND
EXCHANGES
SIZES GUIDE

Shopping on bobtailfold.com is very easy. You just have to follow these steps:

1. Choose the section (shirts, polo shirts, t-shirts…), your size and the color.

2. Pull up the product(s) you’re interested in. By clicking you can enlarge the photo to see more details and the back side of the product, as well as its composition, the sizes available, its reference number and price.

3. Select a garment and add the article to your shopping cart. You can then choose to continue shopping or process the order.

4. If you want to continue shopping, repeat the procedure. However, if you want your order to be processed, register or sign in.

5. Once you have entered your information, make sure it’s correct and click on “confirm”.

6. Choose your payment method: Visa, Visa Electron, MasterCard, American Express, PayPal...

7. Confirm the order.

8. You will receive an order confirmation email.

CERRAR

SHOPPING GUIDE

HOW TO BUY
PAYMENT
SHIPPING
SHIPPING CHART
RETURNS AND
EXCHANGES
SIZES GUIDE

¿What forms of payment can I use to make my purchase?
We accept the following forms of payment:

Visa, Visa Electron, MasterCard, American Express and PayPal

Payment is secure and confidential; it is made by entering your card number, expiry date and the 3-digit CVV code that is on the back of the card.
We will never store or record your data on our server; it goes directly to BBVA’s secure payment channel. The price of the purchase together with the shipping charges will be charged to your account when the order is paid for.
PayPal (+3%)
Pay in complete safety using your debit or credit card through PayPal.
Cash on delivery (Spain only) (+5%)

Can I get a bill in my company’s name?
Yes. All you have to do is check the “company” option in personal information and provide the tax information we ask for.

SHOPPING GUIDE

HOW TO BUY
PAYMENT
SHIPPING
SHIPPING CHART
RETURNS AND
EXCHANGES
SIZES GUIDE

Where can I have my order sent?
You can have it sent to the address you choose (home, work, etc., but not a post box).

How long will my order take to arrive?
Delivery times for shipments on the Spain and Balearic Islands are between 24 and 48 hours. Once the purchase is processed, other destinations take 3-7 days, depending on the area.

How much will I have to pay in shipping charges?
For purchases above 70€ shipping is free (Spain and Balearic Islands only). Express shipping charges with ZELERIS are 3.95 € for the Spain; for other destinations please check the Shipping Chart.

Can I track my order?
Yes, using the “tracking number” assigned by ZELERIS you will be able to monitor your order status.

What is the home delivery process?
We will send you a shipping confirmation email (when your order is going to be shipped from the warehouse) and another with a tracking number (with a link to the messenger service company’s web page). Finally, the person making the delivery will contact you by SMS or email to advise you of your order’s delivery.

SHOPPING GUIDE

HOW TO BUY
PAYMENT
SHIPPING
SHIPPING CHART
RETURNS AND
EXCHANGES
SIZES GUIDE

KG	Península	Portugal	Baleares	Canarias	Ceuta	Melilla
up to 5 Kg.	3,95€	6,95€	9,95€	9,95€	9,95€	9,95€

OTHER ZONES:

KG	ZONE 1	ZONE 2	ZONE 3	ZONE A	ZONE B	ZONE C	ZONE D	ZONE E
up to 5 Kg.	20€	25€	55€	39€	59€	65€	59€	79€

Z1: Alemania, Austria, Bélgica, C.Vaticano, Dinamarca, Finlandia, Francia, Grecia, Groenlandia, Holanda, Irlanda, Islas del Canal, Islas Faroe, Italia, Luxemburgo, Mónaco, Reino Unido, San Marino, Suecia

Z2: Chipre, Eslovenia, Estonia, Hungría, Letonia, Lituania, Malta, Noruega, Polonia, Rep.Checa, R.Eslovaca, Suiza

Z3: Albania, Bielorrusia, Bosnia, Bulgaria, Croacia, Georgia, Gibraltar, Islandia, Liechtenstein, Macedonia, Moldavia, Montenegro, Rumania, Rusia, Serbia, Turquía, Ucrania

ZA: Canadá, EE.UU

ZB: Australia, Camboya, China, Corea del Sur, Islas Filipinas, Hong Kong, Indonesia, Japón, Laos, Macao, Malasia, México, Nueva Zelanda, Singapur, Tailandia, Taiwán, Vietnam

ZC: Arabia Saudí, Argelia, Bahréin, Bangladesh, Brunei, Bután, Egipto, Emiratos Árabes Un., India, Israel, Jordania, Kuwait, Líbano, Marruecos, Omán, Palestina, Paquistán, Qatar, Siria, Sri Lanka, Túnez, Yemen

ZD: Anguila, Antigua, Antillas Holandesas, Argentina, Aruba, Babuda, Bahamas, Barbados, Belice, Bermudas, Bolivia, Bonaire, Brasil, Islas Caimán, Chile, Colombia, Costa Rica, Dominica, Rep. Dominicana, Ecuador, El Salvador, Granada, Guadalupe, Guatemala, Guayana, Guayana Francesa, Haití, Honduras, Jamaica, Martinica, Montserrat, Nicaragua, Panamá, Paraguay, Perú, Puerto Rico, San Cristóbal y Nevis, San Lucia, San Vicente, St. Martin, Sudáfrica, Surinam, Trinidad y Tobago, Islas Turcas y Caicos, Uruguay, Venezuela, Islas Vírgenes Británicas, Islas Vírgenes N. Americanas

ZE: Afganistán, Angola, Armenia, Azerbaiyán, Benín, Botsuana, Burkina Faso, Burundi, Islas Cabo Verde, Camerún, Rep. Centroafricana, Chad, Congo, Islas Cook, Costa de Marfil, Djibouti, Eritrea, Etiopia, Fidji, Gabón, Gambia, Georgia, Ghana, Guam, Guinea, Guinea-Ecuatorial, Kazakstán, Kenia, Kirguizistán, Lesoto, Liberia, Madagascar, Maldivas, Mali, Malwi, Islas Marshall, Mauricio, Mauritania, Micronesia, Mongolia, Mozambique, Namibia, Níger, Nigeria, Nueva Caledonia, Isla Palao, Papúa N. Guinea, Polinesia Francesa, Isla de la Reunión, Ruanda, Saipán, Samoa Americana, Senegal, Islas Seychelles, Swaziland, Tanzania, Togo, Uganda, Uzbekistán, Vanuatu, Wallis y Futuna, Zambia, Sin Servicio: Comores, Corea del norte, Cuba (consultar), Guinea-Bissau, Irán, Isla Wake, Islas Falkland, Islas Johnston, Islas Salomón, Islas Tokelau, Kiribati, Myanmar, Nauru, Niue, Rep. Centroafricana, Santa Helena, Sao Tome y Príncipe, Sierra Leona, Somalia, Sudan, Tayikistán, Turkmenistán, Tuvalu

CERRAR

SHOPPING GUIDE

HOW TO BUY
PAYMENT
SHIPPING
SHIPPING CHART
RETURNS AND
EXCHANGES
SIZES GUIDE

If for any reason you are not satisfied with your purchase, you have 15 days following the purchase to return it, as long as the product you return or exchange shows no sign of having been used. Any return/exchange must include the original packaging and any accessories that were included in your order. The product must be in the same condition in which it was delivered on the purchase date. It is important that you contact us within 2-3 days after the purchase date to inform us of your intention to return/exchange the product.

All returns/exchanges must be sent to: DON GATO MODA S.L, AVD/BRASILIA 39, 28028 MADRID, SPAIN.

CONDITIONS FOR RETURNS/EXCHANGES
1. Returns and exchanges cannot be made more than 15 days after the purchase date.
2. You should immediately contact us at info@bobtailfold.com and indicate the reason for your return/exchange as well as your personal information.
3. Always keep a copy of the packing slip/bill that you will receive with your order.
4. The product must be returned in the same condition it was received in and without showing any signs of use. It must be returned to our offices within the 15 days following the date that you received the order.
5. The shipping cost will be absorbed by B&F (only on the Spain). The client must contact B&F so that ZELERIS can send a messenger to his or her home to collect the product.
6. B&F will only refund the complete amount of the bill in cases of B&F manufacturing defects or faulty quality. In other cases B&F will refund a credit for use on www.bobtailfold.com.

B&F reserves the right to reject any return/change that does not fully meet the above conditions.

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